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The first
step to solid
cooperation
1.
Contact and initial conversation Get in touch with us by email or phone. In a short conversation we'll go over the basics:
  • fleet availability,
  • area of operation and preferred routes,
  • expected cooperation model.
At this stage we also establish whether you're interested in occasional work, regular orders, or a contracted fleet.
2.
Presenting the offer Based on the conversation, we prepare an individual cooperation offer, tailored to your capabilities and preferences. We set the terms based on:
  • the type of vehicles you operate (e.g. standard, refrigerated, mega),
  • the routes we'll be running,
  • vehicle availability and on-call time.
Our offer is flexible — tailored to the realities of a carrier's work.
3.
Document verification After the initial conversation, we'll ask you to send over a few basic documents:
  • NIP, KRS/CEIDG
  • Transport licence
  • Carrier's liability insurance (OC)
  • Vehicle fleet and driver contact details
Once we have the full set, we verify everything quickly — we don't drag out the paperwork.
4.
Confirming the terms We don't require a formal contract — for many carriers that's an unnecessary barrier. At TBX we believe in a flexible approach and clear arrangements, which we confirm in whatever way suits both sides — by email, by phone, or through our system. Together we agree on:
  • the scope and type of orders,
  • settlement terms and payment deadlines,
  • how we communicate and pass on orders,
  • operational expectations (e.g. reporting, location, readiness to drive).
What counts is transparency and trust — not unnecessary paper commitments. If, however, you prefer to work on the basis of a written contract — we're fully ready to prepare one. We can sign a formal agreement in which both sides make declarations and put the terms of cooperation down in writing.
5.
Start of cooperation — the first order Once the contract is signed, you can receive your first order. At this stage you stay in constant contact with our operator — we provide support, coordination, and all the information you need so you can focus on what matters most: the delivery.
What's next
After a few jobs together we get to know each other better and decide on the next steps — whether we develop our cooperation into a long-term relationship or stick with occasional orders. You decide, and we're here to support you.